TERMS & CONDITIONS
1.1 The Client shall be responsible for informing Sun Destinations of any bookings, confirmations, booking amendments, or cancellations of rooms or services in writing by e-mail. The onus of proof of delivery in this regard will be on the Client.
1.2 Provisional bookings will be held as follows:
Number of days before Travel Number of Days held
61 +days 14 days
Between 60 days and 31 days before travel 7 days
Less than 30 days before arrival 3 days
1.3 Upon expiry of the above provisional periods Sun Destinations reserves the right to release reservations, unless requested in writing by the Client to extend the provisional period. The extension of any provisional period will be at the sole discretion of Sun Destinations.
1.4 In the event Sun Destinations receives a confirmed reservation request against space being held on a provisional basis by the Client, Sun Destinations reserves the right to request confirmation or release of the held space within 72 hours.
1.5 Upon confirmation it will be required to disclose the Guest’s nationality, this information will solely be used for market data purposes.
1.6 Confirmed space will be subject to the appropriate cancellation and payment policies.
2.2.1 The amounts required to confirm a booking are as follows:
2.3 Balance of Payment
2.3.1 Balance of payment is due 30 days prior to arrival.
4.1 Cancellation of all bookings must be in writing and is only effective on receipt of the written notification.
4.2 Reservations held by Sun Destinations where no deposit has been paid will be cancelled by Sun Destinations on notice to the Client.
4.3 Requests to reduce or waiver cancellation fees from the Client will be considered with the decision made at the discretion of Sun Destinations.
4.3 On cancellation of a confirmed reservation Sun Destinations shall, subject to the relevant provisions of the Consumer Protection Act No. 68 of 2008 (as amended from time to time), and to the extent that the provisions of said Act are applicable, be entitled to the payment of the following cancellation fees:
5.1 Electronic transfers may be paid directly into the below listed bank accounts.
5.2 A copy of the deposit slip or bank draft, together with the appropriate guest details, reservation number and invoice number must be emailed to Sun Destinations in order to reconcile the appropriate records.
5.3 Failure to do so may result in the payment not being reflected against the booking, and the space released due to non-payment.
ZAR Account Details (for South African Rand Invoices)
Name: Sun Destinations PTY Ltd
Bank: First National Bank
Bank address: Hoedspruit, 1380
Account number: 62858826187
Branch code: 250655
SWIFT Address: FIRNZAJJ
US$ Account Details (for Botswana US$ Invoices)
Beneficiary Name: Sun Destinations
Beneficiary Bank: Hoedspruit, 1380
Beneficiary Bank Address: Hoedspruit
Swift code: FIRNZAJJ
Beneficiary A/c Number 62860615362
Travel insurance is compulsory, covering for cancellation, personal effects, personal accident, medical and emergency travel expenses.
This site is created, maintained and controlled in the Republic of South Africa and as such, the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this user agreement and the use or inability to use this site.
Telephone: +27 15 793 0259